The hotel has referred to the Centre de Médiation et d'Arbitrage de Paris (CMAP) for the amicable resolution of any guest dispute.
You can contact CMAP using the following details:
Name: Centre de Médiation et d'Arbitrage de Paris (Paris Mediation and Arbitration Centre)
Postal address: CMAP - Service Médiation de la consommation - 39 avenue Franklin D.Roosevelt, 75008 PARIS
E-mail address: cmap@cmap.fr
Website: https://www.cmap.fr/
In the event of a dispute or claim, hotel guests also have recourse to the European Online Dispute Resolution (‘ODR’) platform, which can be accessed at the following address: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=FR
No right of withdrawal:
According to article L 221-28 of the consumer code, the customer does not benefit from the right of withdrawal provided for in article L 221-18 of the consumer code.
Company name: Tuileries Finances
Registration Number: B431769009
Social Captial Number: 156 807 731.30 €
Intracommunity Vat number: FR79 431 769 009