Welcome to The St. Regis Bangkok

Age Requirement Policy

All guests of the hotel must be 18 years of age and above. Alternatively, guests below the age of 18 should be accompanied by adults. The hotel respectfully reserves the right to check identification.

Connecting Room Policy

The hotel is pleased to offer connecting room for your convenience. Please make your request as early as possible, to ensure availability.

Extra Bedding Policy

It is our pleasure to offer extra beds upon request for an additional fee. Complimentary cribs are available.

Family Plan Policy

Children age 11 and below sleep for free in the existing bedding of a room shared with a paying adult. Rollaways and child rollaways may incur extra charges. Child breakfast charge applies for children from 4 to 11 years of age. Adult breakfast charge applies for children 12 years of age and above.

Room Policy

The exact layout, furnishings and view from the guestroom may vary depending on the room or suite assigned upon check-in. It is our pleasure to accommodate any specific requests, subject to availability.

Early Arrival Policy

We are pleased to guarantee early arrival. To guarantee a room for early arrival before 3 pm, we request that guests provide one night’s room charge. Please make your request as early as possible, to ensure availability.

Early Departure Policy

We are pleased to accommodate early departures upon request. At this time, guests may change their departure date without a penalty if their rate-plan permits.

ID Requirement

Valid photo identification is required at check-in.

Late Checkout Policy

We are pleased to accommodate late check-outs upon request. In the case of a late check-out before 6 pm, an additional half-day rate will apply. For check-outs after 6 pm, a full-day rate will apply.

Alcohol Policy

We are pleased to serve alcoholic beverages to guests over 20 years old (with valid identification).

No Durian Policy

Please note that durian fruit is not allowed in any hotel area. A fee of THB 8,000 will be assessed if in possession of a durian.

Package Handling Policy

We are happy to accept packages for arriving guests with a secured reservation- otherwise, packages cannot be accepted. Please note that for security purposes, contents must be checked and declared.

Pet Policy

While we greatly appreciate our guests’ four-legged companions, the hotel does not accept pets at this time.

Pool Policy

The hotel is pleased to extend the use of our pool exclusively to hotel guests. Visitors are not permitted in the pool area. Children of age 13 to 16 are welcome to use the Exercise Room and spa facilities when accompanied by an adult. Children of age 12 and under are not permitted to use the Exercise Room and spa facilities.

No diving and jumping is allowed. There is a pool attendant but the hotel does not provide lifeguards.

Visa/Passport Policy

We request that all non-local residents present passports and immigration entry cards upon arrival, according to Thai immigration laws.

Smoking is not permitted in all our guest rooms and suites.

Please note that as per Thai law, smoking is not permitted in restaurants, bars, meeting rooms, or public areas of the hotel.

A recovery fee will be charged to any guest who violates the smoking policy. This fee is necessary to cover the extensive cleaning processes required to restore the room to a smoke-free condition.

- THB 20,000 per stay for Deluxe Room
- THB 30,000 per stay for Grand Deluxe Room
- THB 35,000 per stay for Metropolitan Suite
- THB 50,000 per stay for One-Bedroom Suite
- THB 75,000 per stay for Two-Bedroom Suite
- THB 150,000 per stay for The Royal Suite and The Owner’s Penthouse

Check Policy

We regret that checks are not accepted as a method of payment. However, we are pleased to accept cashier’s checks. Check cashing service is only available for traveler's checks. Valid identification is required. Other conditions may apply.

Gift Certification Policy

We are pleased to accept gift certificates and will do our best to accommodate guests’ requested dates for redemption. However, requested dates will be subject to availability at the time of booking, unless otherwise stated on the gift certificate.

Payment Policy

We are pleased to accept cash, credit cards, and bank transfers as forms of payment.

Credit card authorization forms are accepted. Please contact the hotel directly to make arrangements.

All guests booking a prepaid reservation with a credit card are required to present the credit card used for the payment at check-in for verification.